Privacy Policy

At CNSnap, accessible from https://cnsnap.info, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSnap and how we use it. As a reverse purchasing agent service, we are committed to protecting the personal data you share with us while we help you source products from China.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Contact Information: We may collect your name, email address, phone number, and physical shipping address to facilitate the sourcing and delivery of goods.
  • Sourcing Details: Information regarding the specific products, manufacturers, or categories (such as fashion, beauty, or Hanfu) you are interested in.
  • Communication Data: Records of your correspondence with us, including inquiries made through our website or direct emails.
  • Technical Data: Standard log files including internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our reverse purchasing and sourcing services.
  • Improve, personalize, and expand our website and service offerings.
  • Understand and analyze how you use our website to better serve your sourcing needs.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to your orders.
  • Process your transactions and manage logistics from Chinese suppliers to your international location.
  • Find and prevent fraud to ensure secure transactions.

Sharing of Information

CNSnap does not sell, trade, or rent your personal identification information to others. We may share information with third-party service providers only to help us operate our business and the website, such as:

  • Logistics and Shipping Partners: To ensure your sourced products are delivered to your door.
  • Payment Processors: To securely handle transactions for sourcing services.
  • Compliance Authorities: If required by law to comply with export/import regulations or legal processes.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Cookies and Web Beacons

Like any other website, CNSnap uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Your Rights

You have the right to request access to the personal data we hold about you, to request that we correct any inaccuracies, or to request the deletion of your data under certain conditions. If you would like to exercise any of these rights, please contact us.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:

Email: [email protected]
Website: https://cnsnap.info